Register now for Track & Trace
The law obliges all economic operators to implement "Track & Trace"
What does this platform offer for Track & Trace in the shisha segment?
This platform covers everything in connection with Track & Trace for the shisha industry.
We have developed this platform in close coordination with Osapiens and Bundesdruckerei to inform the shisha industry and offer customized solutions for all market participants.
Our understanding of the importance of security and quality in the implementation of Track & Trace is reflected in our work. As a long-standing and neutral player in the industry, we have developed this platform to provide a professional and, above all, secure solution for the entire hookah industry. We recognize that adhering to the highest standards and regulations is crucial to the long-term success and growth of your business.
We are committed to securing the future of the shisha industry through our solutions.
Your advantages at a glance
Our experts conduct a comprehensive analysis and use targeted questions to determine how Track and Trace integration can be seamlessly integrated into your work processes.
This tailored approach ensures efficient implementation.
We offer you a comprehensive solution from a single source. After analyzing and determining your individual requirements, we provide you with both the necessary software and hardware.
This ensures smooth implementation and optimal performance.
Our dedicated customer support team is always available to address your questions and concerns.
We pride ourselves on helping you get the most out of our platform and helping you achieve your goals.
We offer a detailed introductory briefing on how to use our track-and-trace solutions as an additional key offering.
This special briefing is designed to provide you and your staff with a comprehensive and clear explanation of how to use the software and hardware.
What is Track & Trace?
Track & Trace is a system for the traceability of tobacco products throughout the European Union. Every economic operator (manufacturer, importer, retailer, store, bar, etc.) is obliged to register on the basis of the Tobacco Products Directive (TPD) in order to be able to trace the supply chain from production to the consumer, thereby ensuring authenticity and combating illegal trade.
Who needs Track & Trace?
SHORT: Any business that wants to sell shisha tobacco, such as:
Manufacturers and producers
Importers and distributors
Wholesalers and resellers
Hookah retail shop
food retail & smokers store
Until when do I need Track & Trace?
All economic operators must have applied for a registration number by May 20th, 2024.
The system must be fully operational by this date in order to be able to track the entire supply chain.
00DAYS 00HOURS 00MIN. 00SEC.
Is it possible to avoid Track & Trace?
No. There is a legal obligation to implement Track & Trace in accordance with the legal requirements. The legal basis and necessity of Track & Trace for shisha tobacco products can be found here: https://op.europa.eu/en/publication-detail/-/publication/536e4d37-4140-11e8-b5fe-01aa75ed71a1
What are the different registration numbers called?
EOID stands for Economic Operator ID and is the identification code for economic operators. Any company wishing to sell tobacco requires such a number to identify them.
FID stands for Facility Identifier Code and is the identification code of a facility. The facility can be a production site, a warehouse, a retail outlet or even a cigarette vending machine. To receive an FID, you will need to sign into the self-management portal and register a facility.
UI stands for Unique Identifier and is the identification code for each pack containing tobacco products. Each unit pack or aggregated packaging is marked with a unique alphanumerical code during production.
MID stands for MACHINE IDENTIFIER and describes that all machines in which tobacco products are manufactured must obtain an identification code. These identifiers will be part of the requests for unique product identifiers. The machine identifiers are based on the Global Individual Asset Identifier (GIAI) standard of GS1.
What are the prices for Track & Trace?
The costs for registration, implementation and use of the "Track & Trace" system depend on whether you sell to other companies (B2B) or only to end customers (B2C):
Free of charge
B2C SALES ONLY
If you only sell to end customers, you do not need a scanner or software, but you do need to register your business. You can register free of charge via our platform.
Examples: Stores, shisha bars, kiosks, etc. with sales ONLY to end customers
Annual fee 1
CASH AND CARRY
If you sell to other wholesalers, stores or hookah lounges ON SITE, you will need scanners and the appropriate software to enter transactions into the database. You can register via our platform. You will then be shown the costs.
Examples: Stores with sales to other retailers in their own shop/warehouse (without shipping!)
Annual fee 1
If you SHIP to other wholesalers, stores or hookah lounges, you also need scanners and the corresponding software. It is important that you also SHIP and that the goods are not just collected from you (cash and carry). The number of units shipped, scanners and other points are relevant here, which is why we can provide you with a quote after a brief personal consultation.
Examples: Shops/wholesalers with sales and shipping to other retailers.
Annual fee 1
If you are a producer of shisha tobacco, the Track & Trace system must be implemented in your machines.Our experts will visit your production facility and provide you with a customized quote.
Examples:Producers with their own machines